Gurobi website registration

Incident Report for Gurobi Optimization

Resolved

This incident has been resolved.
Thank you for your patience.
Posted Mar 07, 2022 - 08:08 PST

Monitoring

We were able to identify the issue and could fix it. All systems should be back to normal again. We will be monitoring the system for the next couple of hours.
Posted Mar 06, 2022 - 23:54 PST

Update

We have identified the issue and are working on a fix. As a workaround, please try to set your password using this link: https://www.gurobi.com/account/password-reset/.
Posted Mar 06, 2022 - 17:38 PST

Investigating

We are currently experiencing issues with website registration. We are actively investigating the issue and will send an update as soon as we have more information.

Existing website accounts are not affected.
Posted Mar 06, 2022 - 12:07 PST
This incident affected: Gurobi Website.