All Systems Operational
Gurobi Cloud Accounts Operational
90 days ago
100.0 % uptime
Today
Gurobi Cloud Billing Operational
90 days ago
99.99 % uptime
Today
Instant Cloud Manager ? Operational
90 days ago
100.0 % uptime
Today
Instant Cloud Provisioning ? Operational
90 days ago
99.96 % uptime
Today
Regions Operational
90 days ago
99.91 % uptime
Today
Gurobi AWS us-east-1 Operational
90 days ago
100.0 % uptime
Today
Gurobi AWS us-west-1 Operational
90 days ago
100.0 % uptime
Today
Gurobi AWS eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Gurobi AWS ap-northeast-1 Operational
90 days ago
100.0 % uptime
Today
Gurobi AWS ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
Gurobi Azure eastus Operational
90 days ago
99.78 % uptime
Today
Gurobi Azure westus2 Operational
90 days ago
99.78 % uptime
Today
Gurobi Azure westeurope Operational
90 days ago
99.78 % uptime
Today
Gurobi website accounts Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
Resolved - A virtual machine on AWS had failed, it is now replaced and everything is back to normal.
Apr 12, 16:10 PDT
Monitoring - There was a random failure that occurred about an hour ago that looks like a filesystem failure. No data appear to be lost, but some users did not receive an initial password. If you were affected, simply go to the Gurobi website and request a password reset. If you still have problems, please contact help@gurobi.com. We will continue to monitor this during the afternoon.
Apr 12, 13:17 PDT
Investigating - We are aware that some customers are not receiving the initial password link after registering for an account on gurobi.com. As a workaround, please use the password reset feature to get a fresh link. We are working to fix this issue and hope to have it fixed within 2 hours.
Apr 12, 13:01 PDT
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - This incident has been resolved.
Apr 7, 22:10 PDT
Update - A fix should be available by 10pm PT.
Apr 7, 18:28 PDT
Identified - Website registration is currently delayed. The issue is again an API limit from an upstream provider. This has been escalated.
Apr 7, 18:24 PDT
Resolved - This incident has been resolved.
Apr 7, 07:04 PDT
Monitoring - The website account registration synchronization briefly failed. The sync was reset, and everything should be working again within about 15 minutes.
Apr 7, 06:46 PDT
Apr 6, 2021
Completed - The scheduled maintenance has been completed.
Apr 6, 14:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:01 PDT
Scheduled - We will be upgrading the login system to reduce the outages we have experienced recently. We do not anticipate any outages, but there could be a slowdown in registering for new accounts of up to 15 minutes.
Apr 6, 10:42 PDT
Apr 5, 2021
Resolved - This incident has been resolved.
Apr 5, 13:48 PDT
Monitoring - The problem should be resolved; we will continue to monitor it later today.
Apr 5, 13:20 PDT
Investigating - An update has caused delays to website registration, we are currently investigating. ETA 60 minutes.
Apr 5, 13:06 PDT