WLS Inactive License Issue
Incident Report for Gurobi Optimization
Starting at 2:15 PM PST on Thursday Feb 16th, some WLS licenses were incorrectly flagged as inactive and WLS tokens were rejected. This was due to a change in WLS that took some time to synchronize and propagate to all licenses. All licenses have been correctly synchronized and are operational since 4:30PM PST on Thursday Feb 16th.

However, if you have been using a WLS Compute Server license, you must restart your compute server nodes to refresh the license status, otherwise the license status will still show as invalid.

We apologize for any interruption in service that may have affected you.
Posted Feb 18, 2023 - 16:43 PST
This incident affected: Web License Service - Global.