Gurobi website accounts

Incident Report for Gurobi Optimization

Resolved

All systems are back to normal; we will implement a fix later today that will avoid this specific failure in the future.

Posted Jul 28, 2021 - 06:19 PDT

Monitoring

One server is repaired; remaining servers should be back online within a few minutes. We will monitor the situation now.

Posted Jul 28, 2021 - 05:55 PDT

Identified

The Gurobi website account system is currently down; a fix should be available in about 10 minutes.

Posted Jul 28, 2021 - 05:47 PDT

This incident affected: Gurobi Website, Gurobi User Portal, and Gurobi Cloud Billing.