Registration Issue

Incident Report for Gurobi Optimization

Resolved

This incident has been resolved.
Posted Apr 16, 2023 - 17:51 PDT

Identified

We have identified the issue and the updated user profile validation rules that were rejecting the registration of some users. The fix has been deployed and we are monitoring.
Posted Apr 16, 2023 - 17:39 PDT

Update

We are continuing to investigate this issue.
Posted Apr 16, 2023 - 16:51 PDT

Investigating

Users have reported issues during registration and we are starting to investigate. We apologize for any inconvenience this may cause. We will keep you updated while we are making progress. Thank you.
Posted Apr 16, 2023 - 16:51 PDT
This incident affected: Gurobi Website and Gurobi User Portal.
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