License Synchronization Issues

Incident Report for Gurobi Optimization

Resolved

This incident has been resolved.

Posted Sep 20, 2023 - 13:01 PDT

Monitoring

This incident has been resolved and we are monitoring our systems. Our backend integration provider experienced a technical issue that impacted our services.

Posted Sep 20, 2023 - 12:00 PDT

Investigating

We are experiencing back-end processing errors that may impact updates of licenses and accounts. We are investigating.

Posted Sep 20, 2023 - 11:30 PDT

This incident affected: Gurobi User Portal.